{"id":4469,"date":"2021-09-15T12:53:53","date_gmt":"2021-09-15T12:53:53","guid":{"rendered":"https:\/\/zbs.dev.mortar.tovarnaidej.com\/wp\/form-for-financial-services-complaints\/"},"modified":"2021-10-11T16:42:42","modified_gmt":"2021-10-11T14:42:42","slug":"form-for-financial-services-complaints","status":"publish","type":"page","link":"https:\/\/www.zbs-giz.si\/en\/form-for-financial-services-complaints\/","title":{"rendered":"Form for financial services complaints"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.9.5&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#01457B&#8221; background_image=&#8221;http:\/\/zbs.dev.mortar.tovarnaidej.com\/wp\/wp-content\/uploads\/2021\/06\/header-background-image.png&#8221; vertical_offset=&#8221;0px&#8221; horizontal_offset=&#8221;0px&#8221; min_height=&#8221;100%&#8221; height=&#8221;100%&#8221; max_height=&#8221;100%&#8221; custom_margin=&#8221;0px|0px|0px|0px|false|false&#8221; custom_margin_tablet=&#8221;|0px||0px|false|false&#8221; custom_margin_phone=&#8221;&#8221; custom_margin_last_edited=&#8221;on|tablet&#8221; custom_padding=&#8221;0px|0px|0px|0px|false|false&#8221; custom_padding_tablet=&#8221;|||0px|false|false&#8221; custom_padding_phone=&#8221;&#8221; border_width_bottom=&#8221;10px&#8221; border_color_bottom=&#8221;#01457B&#8221;][et_pb_fullwidth_header title=&#8221;Alternative Dispute Resolution&#8221; _builder_version=&#8221;4.9.5&#8243; _module_preset=&#8221;default&#8221; title_font_size=&#8221;2.25rem&#8221; title_line_height=&#8221;1.7em&#8221; content_text_color=&#8221;rgba(255,255,255,0.8)&#8221; content_font_size=&#8221;0.75rem&#8221; content_line_height=&#8221;1.2rem&#8221; subhead_font=&#8221;Inter||||||||&#8221; subhead_text_color=&#8221;rgba(255,255,255,0.8)&#8221; subhead_font_size=&#8221;0.75rem&#8221; content_link_text_color=&#8221;#FFFFFF&#8221; background_color=&#8221;RGBA(0,0,0,0)&#8221; width=&#8221;100%&#8221; module_alignment=&#8221;left&#8221; custom_margin=&#8221;0px|0px|0px|0px|false|false&#8221; custom_padding=&#8221;120px|0px|120px|0px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;60px||60px||true|false&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; hover_enabled=&#8221;0&#8243; custom_css_content=&#8221;position: absolute;||left: 0;||top: -100px;&#8221; custom_css_content_last_edited=&#8221;on|phone&#8221; custom_css_content_phone=&#8221;position: absolute;||left: 0;||top: -40px;&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><a href=\"https:\/\/www.zbs-giz.si\/en\">Homepage<\/a> \/ <a href=\"https:\/\/www.zbs-giz.si\/en\/adr\/\">Alternative Dispute Resolution<\/a> \/ Form for financial services complaints &#8211; Request for Mediation<\/p>\n<p>[\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.9.5&#8243; _module_preset=&#8221;default&#8221;][et_pb_row custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.9.5&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; custom_padding=&#8221;|60px||60px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|16px||16px|false|true&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.9.5&#8243; _module_preset=&#8221;default&#8221;][et_pb_text _builder_version=&#8221;4.9.5&#8243; _module_preset=&#8221;default&#8221;]<\/p>\n<h2>Form for financial services complaints &#8211; Request for Mediation<\/h2>\n<p>[\/et_pb_text][et_pb_code _builder_version=&#8221;4.9.5&#8243; _module_preset=&#8221;default&#8221;]<div role=\"form\" class=\"wpcf7\" id=\"wpcf7-f4467-o1\" lang=\"sl-SI\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/4469#wpcf7-f4467-o1\" method=\"post\" class=\"wpcf7-form init\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"4467\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.6.4\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"sl_SI\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f4467-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/div>\n<div class=\"obrazec_zacetek_postopka\">\n<label> First name and surname<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"ime\"><input type=\"text\" name=\"ime\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span> <\/p>\n<p><label>Street and house number<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"ulica\"><input type=\"text\" name=\"ulica\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span> <\/p>\n<p><label> Your e-mail address<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"mail\"><input type=\"email\" name=\"mail\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-email wpcf7-validates-as-required wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span><\/p>\n<p><label> Information about the trader\/financial services provider (your complaint is against a trader\/provider who is a legal person)<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"podatki_ponudnik\"><input type=\"text\" name=\"podatki_ponudnik\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span><\/p>\n<p><label> The facts that generate the dispute \/ alleged breaches \u2013 summary of what the complaint is about<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"dejstva\"><textarea name=\"dejstva\" cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\"><\/textarea><\/span><\/p>\n<p><label> Proposed evidence on which your complaint is grounded (attachments)<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"dokazi\"><input type=\"file\" size=\"40\" class=\"wpcf7-form-control wpcf7-drag-n-drop-file d-none file_dokazi\" aria-invalid=\"false\" multiple=\"multiple\" data-name=\"dokazi\" data-type=\"pdf|jpg|jpeg|png|docx|doc|ppt|pptx\" data-min=\"0\" data-max=\"10\" data-id=\"4467\" data-version=\"free version 1.3.6.5\" accept=\".pdf, .jpg, .jpeg, .png, .docx, .doc, .ppt, .pptx\" \/><\/span><\/p>\n<p><label> The complaint is being considered by another dispute resolution body, an administrative body or by a court:<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"pravni_sodni_radio\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"pravni_sodni_radio\" value=\"Yes\" \/><span class=\"wpcf7-list-item-label\">Yes<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"pravni_sodni_radio\" value=\"No\" \/><span class=\"wpcf7-list-item-label\">No<\/span><\/label><\/span><\/span><\/span><\/p>\n<p><label> Stating possible grounds on which a motion to exclude a mediator in the dispute is based<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"razlogi_izlocitve\"><textarea name=\"razlogi_izlocitve\" cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\"><\/textarea><\/span><\/p>\n<p><input type=\"submit\" value=\"Send\" class=\"wpcf7-form-control has-spinner wpcf7-submit\" \/>\n<\/p><\/div>\n<div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div><\/form><\/div>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.9.5&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#01457B&#8221; background_image=&#8221;http:\/\/zbs.dev.mortar.tovarnaidej.com\/wp\/wp-content\/uploads\/2021\/06\/header-background-image.png&#8221; vertical_offset=&#8221;0px&#8221; horizontal_offset=&#8221;0px&#8221; min_height=&#8221;100%&#8221; height=&#8221;100%&#8221; max_height=&#8221;100%&#8221; custom_margin=&#8221;0px|0px|0px|0px|false|false&#8221; custom_margin_tablet=&#8221;|0px||0px|false|false&#8221; 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